Your tasks

We are looking for a Accounts Receivable Associate to join our team! 
We are currently only hiring in Mexico. This position is 100% remote!

The working hours for this position are either 9 am - 5 pm Pacific Standard Time.
​
Your duties will be to:

• Keep track of an assigned Accounts Receivable portfolio of major retailer accounts
• Monitor aging report on a regular basis; notify retailers of past invoices promptly
• Act as a liaison between brands and retailers and facilitate communications regarding past due balances
• Research and resolve a high volume of customer deductions pertaining to discounts and credit memos
• Interact with internal departments during the process of validating deductions
• Establish positive professional relationships with internal and external parties
• Dispute invalid deductions within the claim’s expiration time frame, and follow through until resolved
• Prepare and submit necessary adjustments for processing
• Maintain transaction update notes current in both Excel CB status list and on the account
• Other accountabilities as assigned

Role requirements

• Strong communication skills
• Previous working experience in logistics / customer facing roles
• Experience with Google Spreadsheets / Excel
• Problem-solving skills
• Attention to detail skills

Preferred requirements:

• Experience with different ERP systems
• Experience with a platform specifically used for collections
• QuickBooks experience
• Interest in this recently developed industry

Candidate Process summary

Please keep an eye on your inbox and spam folder. Our HR team will be sending you the document which highlights our process within 48 hours of your application.

Benefits

• Work from home

• Learning and development advisor / consultant

• Salary increase opportunities based on performance

• Work with largest companies in the cannabis industry - we collect $10M/month

• Learn to use the best AR tools Fortune 500 companies are using like Upflow and Front

About us

HeadQuarters is a global company, operating remotely, which provides services from finance and accounting, logistics and support, to sales operations administration within the US market. Together, our team creates and refines processes by having access to various tools, such as Salesforce, HubSpot, QuickBooks, Front, Metrc and Mineral Tree. Our departments are supported by a dedicated HR team and Learning and Development Consultant, and with their guidance and their Team Leaders' feedback, our people ascend a career path full of compelling opportunities.